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Fullscreen

Nic Rossiter

Client Service Director

Ōtautahi Christchurch, New Zealand

Summary

Client service and delivery lead with a focus on clear communication, stakeholder alignment, and dependable project outcomes. Experienced in guiding digital programmes from discovery through launch alongside multidisciplinary teams.

Experience

  • Director

    Mar 2017 – present

    Fullscreen Interactive

    New Zealand · self-employed

    Runs Fullscreen as an independent studio: owns client relationships, proposals, and statements of work, and steers delivery across web and product engagements. Works shoulder-to-shoulder with design and engineering partners so scope, risk, and expectations stay visible from discovery through launch and beyond.

  • Digital Project Director

    Aug 2016 – Feb 2017

    Proximity Wellington

    Wellington, New Zealand

    Led digital delivery within a global agency network, turning brand and campaign briefs into executable plans. Coordinated creative, technology, and account teams so integrated experiences shipped on schedule without losing craft or commercial intent.

  • Digital Project Manager

    Jun 2014 – Jul 2016

    DNA Design

    Wellington, New Zealand

    Managed digital and web programmes for public- and private-sector clients from discovery through go-live. Facilitated workshops, guarded schedules and budgets, and kept design and development aligned through testing, UAT, and release.

  • Project Manager

    May 2013 – May 2014

    Samdog Design Ltd

    Wellington, New Zealand

    Delivered design-led digital work for local and national accounts, owning timelines, stakeholder updates, and scope decisions in a small Wellington studio. Kept multidisciplinary teams focused on clear outcomes as briefs evolved.

  • Project Manager

    Sep 2010 – Jul 2012

    Fivefootsix

    Coordinated brand and digital projects across agency accounts, bridging clients, creatives, and production. Maintained realistic milestones, clear requirements, and steady communication so campaigns and digital assets landed together.

Education & professional development

  • Professional development in digital delivery, service design, and account leadership (ongoing).

Skills

Account & stakeholder management · Project governance & SOWs · Workshop facilitation · Quality assurance & UAT coordination

References and portfolio samples available on request.